Leadership accountability training should test whether managers can apply rules aloud during uncomfortable situations. The article uses examples involving competitor pricing proposals, requests for unrecorded payments, protected plant information, and a safety discussion with a personal acquaintance.
Repeated exercises should require the manager to respond despite resistance or personal relationships. Automated reviews are proposed to detect departures from the training method and prevent standards from weakening between teams. Independent digital access is presented as a way to broaden practice without constant travel or facilitators.
